GKN Aerospace

Jobid=cd9c898326ae (0.099)

Fantastic challenges. Amazing opportunities.

GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.

Job Summary

For Landing Gear, the Commercial Support Officer maintains a strong working relationship with the customer and to provide administrative and reporting support to the Commercial Account Manager ensuring that the customer’s needs are effectively managed by the business. The Commercial Support Officer will focus on the specific aerospace programs.

Job Responsibilities

Contract Management:

To interface and highlight to the business the need to adhere to its contractual obligations and inform customers of GKN's contractual limits

Adhere to processes and procedures

Preparation of contractual quotations and claims including ad hoc non recurring invoices in line with sign off procedures

Responsible for obtaining EUU/EUS to ensure export compliance

Relationship Management:

Support customer review meetings and dispute resolution with customers as appropriate

Support the monitoring of performance, delivery and quality performance issues and recoveries and escalate as appropriate

Receive customer initiatives, requests and communications

Order Book, Demand & Sales Management:

Responsible for administrating orders from customers in accordance with the agreed contract and loading sales orders

Change Management:

Analysis of configuration of incoming Repair/Overhaul products and determine scope of work to modify to latest released configuration

Bid and Proposal Management:

Prepare quotations in line with sign off procedures including the population of a pricing model

Job Qualifications

Proven experience in customer relationship management, contract management, and demand forecasting

Strong negotiation skills and ability to manage multiple stakeholders

Excellent communication and interpersonal skills

Ability to analyze and interpret financial data related to P&L and budgeting

Familiarity with commercial proposal writing and business modeling

Travel to other GKN locations and customers

Whats in it for you?

Besides an innovative and international work environment that offers you a good work-life balance
We offer you opportunities to learn and grow, a competitive salary (Grade J) pension plan, 27 vacation days / 13 ADV days and travel allowance (from 10 km single journey) as well.

How to apply?

Please apply online by sending us your CV and motivation letter. Due to data privacy reasons we do not handle any applications sent by email.

We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?

A Great Place to work needs a Great Way of Working

Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.

We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.

We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.

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