Jobid=618445393424227187 (0.0499)
Bedrijfsomschrijving
You
will be working for Schneider Electric, a global organization
specialized in energy management and automation solutions. The
company focuses on making energy safe, reliable, efficient, and
sustainable. The warehouse in Helmond is recognized as one of the
safest warehouses in the Netherlands. You will become part of a
professional and international team where collaboration,
innovation, and continuous improvement are highly valued.
Working hours
In this full-time position, you will work from Monday to
Friday between 8:00 and 17:00.
Functieomschrijving
Do you
have experience in customer service and supply chain operations?
Are you highly organized, customer-focused, and ready to work in an
international environment? Then this opportunity as a
Customer Service Representative in
Helmond could be the perfect next step
in your career! In this dynamic role, you will be responsible for
coordinating customer orders, managing logistics processes, and
maintaining strong communication with customers and internal
departments. Apply today and become part of a professional and
innovative team!
Employment
agency Manpower is looking for a Customer Service Representative
for Schneider Electric in Helmond.
As a Customer Service Representative, you will play an
important role in the order management and supply chain process.
You will ensure smooth communication between customers, suppliers,
and internal departments while keeping customer satisfaction at the
highest level.
Your
responsibilities include:
- Managing
the processing operations of incoming orders in collaboration with
Front Office teams and suppliers - Handling
Complaint Requests (CR) according to SLA agreements and ensuring
effective customer communication - Following up
the complete order execution process from order entry to shipment - Managing urgent customer requests, returns,
and quality-related follow-up actions - Analyzing inventory, delivery, and sales order
issues and reporting feedback to customer service departments - Working closely with supply chain departments
to ensure customer requirements are met - Monitoring and maintaining the order portfolio
- Supporting the Customer Contact Center with
customer order management - Preparing customer
documentation such as Certificates of Conformity, insurance
certificates, and export documents - Updating
order-related data, including promised dates, quantities, and
change requests
What’s in it
for you
- Gross salary of €17.87
per hour - Reimbursement of travel expenses
according to company regulations - Pension
accrual - Temporary employment contract through
Manpower (with the possibility of a direct contract when performing
well) - Fulltime job of 40 hours per week
- Opportunity to work within a leading
international organization - Room for personal
development and process improvement initiatives
Functie-eisen
- Excellent command of the English language, both written
and spoken (knowledge of Dutch, German, and/or French is an
advantage) - Experience with Excel, PowerPoint,
SAP, and CRM systems such as Salesforce - Customer-focused mindset and excellent
communication skills - Experience with data
analysis and digital tools, including AI tools - Ability to work in a cross-cultural and
fast-paced environment - Knowledge of Lean, Six
Sigma, WMS, or TMS is considered a plus - Proactive attitude with a focus on continuous
improvement
Are you excited to
start working as a Customer Service Representative in Helmond?
Apply today and take the next step in your international customer
service career!
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