Jobid=c3322c7d8fdc (0.0999)
Bedrijfsomschrijving
You
will be working for Schneider Electric, a global organization
specialized in energy management and automation solutions. The
company focuses on making energy safe, reliable, efficient, and
sustainable. The warehouse in Helmond is recognized as one of the
safest warehouses in the Netherlands. You will become part of a
professional and international team where collaboration,
innovation, and continuous improvement are highly valued.
Working hours
In this full-time position, you will work from Monday to
Friday between 8:00 and 17:00.
Functieomschrijving
Do you
have experience in customer service and supply chain operations?
Are you highly organized, customer-focused, and ready to work in an
international environment? Then this opportunity as a
Customer Service Representative in
Helmond could be the perfect next step
in your career! In this dynamic role, you will be responsible for
coordinating customer orders, managing logistics processes, and
maintaining strong communication with customers and internal
departments. You will join an international organization where
safety, quality, and continuous improvement are central. Apply
today and become part of a professional and innovative team!
Employment agency Manpower is
looking for a Customer Service Representative for Schneider
Electric in Helmond.
As a
Customer Service Representative, you will play an important role in
the order management and supply chain process. You will ensure
smooth communication between customers, suppliers, and internal
departments while keeping customer satisfaction at the highest
level.
Your responsibilities
include:
- Managing the processing
operations of incoming orders in collaboration with Front Office
teams and suppliers - Handling Complaint
Requests (CR) according to SLA agreements and ensuring effective
customer communication - Following up the
complete order execution process from order entry to shipment - Managing urgent customer requests, returns,
and quality-related follow-up actions - Analyzing inventory, delivery, and sales order
issues and reporting feedback to customer service departments - Working closely with supply chain departments
to ensure customer requirements are met - Monitoring and maintaining the order portfolio
- Supporting the Customer Contact Center with
customer order management - Preparing customer
documentation such as Certificates of Conformity, insurance
certificates, and export documents - Updating
order-related data, including promised dates, quantities, and
change requests
What’s in it
for you
- Gross salary of €17.87
per hour - Reimbursement of travel expenses
according to company regulations - Pension
accrual - Temporary employment contract through
Manpower (with the possibility of a direct contract when performing
well) - Fulltime job of 40 hours per week
- Opportunity to work within a leading
international organization - Room for personal
development and process improvement initiatives
Functie-eisen
- Excellent command of the English language, both written
and spoken - Knowledge of Dutch, German, and/or
French is an advantage - Experience with Excel,
PowerPoint, SAP, and CRM systems such as Salesforce - Strong analytical and problem-solving skills
- Customer-focused mindset and excellent
communication skills - Experience with data
analysis and digital tools, including AI tools - Ability to work in a cross-cultural and
fast-paced environment - Strong collaboration
and stakeholder management skills - Knowledge of
Lean, Six Sigma, WMS, or TMS is considered a plus - Proactive attitude with a focus on continuous
improvement
Are you excited to
start working as a Customer Service Representative in Helmond?
Apply today and take the next step in your international customer
service career!
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