Jobid=641258804460389158 (0.0502)
Do you want to be part of an organization on the cutting edge of technology?We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 50 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.SummaryWe are looking for a Operations and Back Office Support Specialist to join Mycronic's High Volume division working. Axxon, part of the Mycronic Group, is a leading global provider of precision dispensing and conformal coating solutions for the electronics manufacturing industry. Headquartered in Shenzhen, China, Axxon develops innovative, high-performance equipment used in sectors such as automotive electronics, semiconductors, consumer electronics, and industrial manufacturing. With a strong focus on innovation, quality, and customer support, Axxon helps manufacturers improve productivity, precision, and process reliability worldwideLocation: Schootense Dreef 27, 5708 HZ in Helmond, the NetherlandsPosition SummaryWe are looking for an Operations & Back Office Support Specialist to join Mycronic's High Volume division Axxon Europe BV in Helmond.This position plays a key role in supporting the daily business operations of the Axxon business across Europe. The successful candidate will be responsible for coordinating customer orders, logistics activities, ERP administration, office operations, and internal communication between customers, sales teams, service teams, finance, and our factories.The role combines administrative accuracy, customer support, logistics coordination, and process management, ensuring efficient execution of customer projects and day-to-day business activities.The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working in an international manufacturing environment.Key ResponsibilitiesOrder ManagementCreate and process orders in OdooMaintain customer and material master dataMonitor order progress and delivery schedulesCoordinate order fulfillment with factories and suppliersEnsure accurate documentation throughout the order lifecycleLogistics CoordinationOrganize domestic and international shipmentsCoordinate with freight forwarders and logistics providersSupport import/export documentation and customs requirementsTrack shipments and proactively resolve logistics issuesCoordinate customer deliveries and installations with service teamsCustomer & Sales SupportAct as a primary contact for order status and delivery updatesSupport the sales team with customer administration tasksPrepare quotations (spare parts – service), Order Confirmations, and customer documentationCoordinate customer onboarding and administrative requirementsMaintain customer records and communication historyBusiness OperationsSupport office administration and operational processesMaintain internal databasesAssist with inventory and spare part administrationCoordinate internal approvals and purchasing activitiesCross-Functional CoordinationWork closely with Sales, Service, Finance, Supply Chain, and Factory teamsEnsure smooth communication between internal stakeholders and customersSupport continuous improvement of operational processesHelp drive standardization and efficiency within the businessCandidate ProfileExperience3+ years of experience in operations, order management, customer service, logistics coordination, or business administrationExperience working with ERP systems (preferably Odoo)Experience in an international manufacturing or technology environment is preferredExperience with customer order processing and shipment coordinationTechnical SkillsERP system experience (Odoo preferred)Good knowledge of Microsoft Office applicationsExperience with order-to-cash processesUnderstanding of logistics and shipping documentationAbility to manage multiple priorities simultaneouslySoft SkillsExcellent organizational skillsStrong attention to detailCustomer-oriented mindsetStrong communication skillsAbility to work independentlyProblem-solving attitudeTeam player with a proactive approachLanguagesFluent English (written and spoken)Dutch is an advantageAdditional European languages are considered a plusRenumeration: Salary is 3800-4100/month EUROur Culture of Collaboration & Personal GrowthFor a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.
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